If you want to stop using Figmee, you can delete your account from My Page. Deletion can't be undone, so here is what to check before you start.
Before you delete
- Save any 3D models or images you want to keep first. You can save them from "保存" (Save) on the work page.
- If you need receipts, get them first from "View Receipt" in "Purchase History" in the menu. After deletion, you can no longer see your purchase history.
- Any remaining tokens become unusable as soon as your account is deleted. They can't be refunded.
- If you have a subscription, it is canceled when your account is deleted.
How to delete your account
- Open "My Page" from the menu at the top of the screen.
- At the very bottom of the page, under "Danger Zone", select "Delete Account".
- Enter your password in the "Password" field, then type "DELETE" to confirm.
- Select "Delete".
If you've forgotten your password, reset it first from "パスワードを忘れた方" (Forgot your password?) on the login screen, then follow the steps above. The login screen is currently shown in Japanese.
Data that is deleted
When you delete your account, the following data is deleted and can't be recovered:
- Images you uploaded
- 3D images and 3D models you generated (including GLB and 3MF data)
- Your profile (display name, profile picture, etc.)
- Your token balance and purchase history
Works you had published can no longer be seen in the "Community Gallery" or on their share link pages (it may take some time for them to disappear). Anything outside Figmee, such as posts you made on social media, is not deleted.
Signing up again with the same email address
You can sign up again with the email address of a deleted account, but you won't receive the free sign-up bonus tokens. You also can't receive the friend referral bonus if you already received it with that email address before. Deleted data and tokens are not restored.
For publishing, see Publishing, sharing and unpublishing your work. For tokens, see How tokens work and how to check your balance.